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Friday, May 17 • 10:00am - 10:50am
Peaks, Plateaus, and Pitfalls: Lessons Learned Offering Patron Technology Training in the Library

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Four years ago the BYU Library took over the role of software training from the Office of Information Technology. We will share lessons learned over that time on how to plan, promote, and teach successful workshops on everything from Photoshop and Illustrator, to Excel and PowerPoint.

Our trainers are all student employees who often have no experience in these programs before they are hired. We will also talk about how we train them to both know and teach these computer programs.    

avatar for Ben Nielsen

Ben Nielsen

Multimedia Lab Specialist, Brigham Young University
I manage the multimedia lab of the BYU library. We have an editing lab of iMacs, a sound booth, a production studio, an equipment checkout for audio and video equipment, and a software training program.

Jed Johnston

Innovation Lab Manager, BYU, Harold B. Lee Library

Friday May 17, 2019 10:00am - 10:50am MDT
Eagle Room 200 C
  (4) General Librarianship, Speaker / Panel Session
  • Topic Tags Technology, Training
  • Objective 1 Learn the benefits of offering technology trainings
  • Objective 2 Understand resources needed for different technology trainings
  • Objective 3 Identify existing technology training gaps that their library can help fill