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Friday, May 17 • 10:15am - 10:25am
Emotional Intelligence: How to Be an Effective Librarian and Leader

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Emotional intelligence is an emerging characteristic required of great leaders and dynamic thinkers. Often times we allow our own personal biases to affect our interactions with both patrons and staff. In an effort to mitigate our own emotions this Lightning Talk will teach participants the meaning of emotional intelligence and how to incorporate it into our daily work lives.


Sarah Goodrich

Salt Lake City Library, Day-Riverside Branch

Friday May 17, 2019 10:15am - 10:25am MDT
Eagle Room 200 A
  (6) Public Librarianship, Lightning Talk (10 Minutes)
  • Topic Tags Leadership, Personnel and Staffing, Public Relations
  • Objective 1 Understanding the concept of emotional intelligence
  • Objective 2 Utilizing emotional intelligence to maintain a positive work environment
  • Objective 3 Utilizing emotional intelligence to increase the patron satisfaction and confidence in the library