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Friday, May 17
 

11:00am MDT

Internal Knowledge Management in Libraries: Designing Successful Intranet for Seamless Communication
Knowledge management within any organization is important, and more so in academic libraries, which are adept at organizing information resources that students, faculty and community use to further their academic and lifelong learning goals. In this presentation, we will discuss our approach in developing an intranet that has become the information hub for employees. We will touch on tactical, technical, and human success factors that are important to consider while developing such systems.

Speakers
avatar for Harish Maringanti

Harish Maringanti

Associate Dean for IT & Digital Library Services, University of Utah
TM

Tracy Medley

University of Utah, J. Willard Marriott Library
AC

Amanda Crittenden

University of Utah, J. Willard Marriott Library
LD

Leah Donaldson

University of Utah, J. Willard Marriott Library
avatar for Dhanushka Samarakoon

Dhanushka Samarakoon

Assistant Head of Software Development, University of Utah, J. Willard Marriott Library


Friday May 17, 2019 11:00am - 11:50am MDT
Eagle Room 300 C
  (4) General Librarianship, Speaker / Panel Session
  • Topic Tags Knowledge Management, Project Management, Technology, Social Media
  • Objective 1 How to facilitate cross-department communication and workflows using the right tools.
  • Objective 2 How to simplify project management and share relevant information with project stakeholders, partners, and team members.
  • Objective 3 How to design policies to get the most out of intranet and project management systems.

3:30pm MDT

From Filters to Followers: Building Your Library's Brand Through Social Media
In this session, we will discuss how to develop a social media strategy that works for your library. Objectives include: 
  • Learning how to utilize the free resources of Instagram and Facebook to build your library’s brand.
  • Using social media as a means to boost program and circulation numbers.
  • Understanding how your online presence can impact the community and fulfill your customer service goals. 

Speakers
LT

Lauren Tolman

Springville Public Library
KC

Kim Christensen

Springville Public Library


Friday May 17, 2019 3:30pm - 4:20pm MDT
Eagle Room 300 A
  (6) Public Librarianship, Speaker / Panel Session
  • Topic Tags Marketing, Public Relations, Social Media
  • Objective 1 Understand how your online presence can impact the community and fulfill your customer service goals.
  • Objective 2 Develop a social media strategy that works for your library.
  • Objective 3 Utilize the free resources of Instagram and Facebook to strengthen program and circulation numbers.
 


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